Alfanar Technical Services has always been named for its significant success in achieving customer’s satisfaction Yet another accolade is bagged by ATS Motor division recently by showing exceptional performance to serve a customer like IBN ZAHR, an SABIC affiliate, during the emergency breakdown of a 13.8KV, 35 Ton heavy motor on one of their single line units. The outstanding act, in turn, made the IBN ZAHR Management invite ATS and share this laudable achievement with a token of appreciation that has been presented to the alfanar team during a ceremony at their premises.
The sudden stoppage of the equipment had resulted in a massive loss both in production and monetary aspects, each day. The failure of the motor was totally unexpected and the whole plant came to an impasse. IBN ZAHR requested ATS Management to exert our maximum efforts for restoring back the failed motor. Despite the challenging task, and considering its importance, the same was accepted and successfully completed within the stipulated time frame with quality guaranteed.
ATS once again surpassed its own record of rewinding complete failed motor in the capacity of 3100HP, 20Pole 13.8KV, 35 Ton within just 42 days right from scratch to final completion. The earlier record was 56 days for the similar sized machine.
The technical expertise of the team, the eminent support of the Management, including the supporting technical staff attributed to this remarkable achievement. Moreover, the customer has acknowledged that the machine performance is far better than what it had been during installation at the first time. It’s worth to mention that the IBN ZAHR management also conveyed that without the support of ATS, it would have been impossible to achieve this milestone within a short span of time conforming to the best in class quality and was grateful to the ATS management for the pertinacious support during the complete execution of the project.
With this reputation, alfanar Technical Services has positioned its prominence as a ‘One-Stop-Shop’ maintenance solution provider for the major utility and heavy industry clients in the entire region. The company is confident of conquering new heights in its quest for progress and excellence.Certificate of appreciation-from IBN ZAHR